Our Greenhouse integration supports the following features:
Candidate Push: this is our base feature which allows candidate data to be pushed from RippleMatch into Greenhouse and may include fields such as include name, email, phone number, resume, portfolio, source, and a link to the candidate's RippleMatch profile
EEO Push: candidate's EEO information such as ethnicity, gender, veteran status, and disability status are pushed from RippleMatch into Greenhouse; this feature is optional and can easily be toggled off/on
Custom Question Mapping: supplemental questions set up in your Greenhouse req will be imported into RippleMatch, allowing candidates to respond to those supplemental questions when filling out their application on RippleMatch, and push a candidate's responses from RippleMatch into Greenhouse; this feature is optional and can easily be toggled off/on
In order to set up your Greenhouse integration, you will need to do four things:
The steps below will walk you through the process necessary to successfully complete your Greenhouse integration.
Step 1: Generating the Harvest API Key
Log in to Greenhouse and navigate to the API Credentials page and click Create New API Key. If you are not already logged into Greenhouse, log it and copy/paste the below URL link into your browser:
Note: if you don't have the necessary permissions to access the API Credentials page, please contact someone at your company who has full developer and administrative permissions on Greenhouse. Ask them to give you the following permissions on Greenhouse: can manage ALL organization's API Credentials.
Enter the following information in the fields listed below then click Manage Permissions.
API Type: Harvest
Partner (if applicable): RippleMatch
Note: if RippleMatch is not listed under Partner, leave this field blank
Save this Harvest API Key for a future step. Once this has been saved, click on I have stored the API Key.
Enable the below permissions by checking the boxes next to the subsequent permission name. Then click Save.
Post: Reject Application
Post: Add Attachment to Application
Patch: Update a Rejected Application's Rejected Reason
Get: List Candidates
Patch: Edit Candidate
Post: Add Candidate
Post: Add Note
Put: Merge Two Candidates
Post: Add Education
Delete: Delete Education
Post: Add Employment
Delete: Delete Employment
Post: Add Email
Post: Add Prospect
Get: Retrieve Job
Get: List Jobs
Get: Retrieve Job Posts for Job
Get: List Job Posts for Job
Get: Retrieve Job Stage
Get: List Job Stages
Get: List Job Stages for Job
Get: Retrieve User
Get: List Users
Get: List Sources
Note: If the Events product is part of your package and you would like to automatically upload event attendees to Greenhouse as a prospect, you will also need to enable the following permissions: custom fields, custom field options
Step 2: Generating the Job Board API
Note: You will only need to complete Step 2 if you want to enable either the EEO Push or the Custom Question Mapping features. If you do not want to enable either of these features, you can skip to Step 3.
Click on Create New API Key again.
Enter the following information in the fields listed below then click Create.
API Type: Job Board
Save this Job Board API Key for a future step. Once this has been saved, click on I have stored the API Key.
Next, you will need to gather your Job Board Token. Navigate to Settings then Job Boards. Then, click the 3 dots next to the Board Name which contains all of your relevant roles and click View Live.
Copy and save the Job Board Token found in the URL. The Job Board Token will be the text following .com/ . Please ensure that the entire Job Board Token is captured.
Step 3: Gathering Your Job IDs
While you're in Greenhouse, click on All Jobs. Select one of your active roles.
Copy and save the Job ID found in the URL. The Job ID will be the series of numbers at the end of the URL link. Please ensure that the entire Job ID is captured. Repeat Step 2 for each of your active roles. Save all of the the Job IDs for a future step.
Step 4: Integrate with RippleMatch
Log in to RippleMatch. Click the menu on the top right-hand corner. Click Integrations. Click Sync Account next to the Greenhouse logo.
Paste the Harvest API Key generated from Step 1.
Note: If you want to sync a candidate's EEO data into your ATS, you will need to toggle on Add Job Boards. Then, input the Job Board API Key and Job Board Token found in Step 2. If you do not want to include EEO data, leave this toggle off.
Click Save and Continue.
Select a user from the drop down menu. Click Save and Continue.
Note: You will want to select a user that has access to all of your UR roles. If users' names are not populating, you can search by email.
Map the Roles on RippleMatch to your Roles in Greenhouse using the Job IDs found in Step 3. Then click Submit.
Once you've completed these steps or need further assistance, please reach out to either your CSM or Solutions Architect.