Sorry you're having difficulties! Please troubleshoot using the following suggestions:

  1. Make sure you're using Google Chrome, Firefox, or Safari.

    1. We do not support Internet Explorer.

  2. Make sure your resume is uploaded as a .pdf.

    1. We do not support Microsoft Word documents, including .doc and .docx.

  3. Your resume file size must be 4MB or less.

If you are still having trouble try the method below:

  1. Submit the file to "PDF Fixer" - https://www.ilovepdf.com/repair-pdf - and then re-upload it to our system.

    1. This works for most students, but if it doesn't please send us an email at brennand@ripplematch.com

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