Sorry you're having difficulties! Please troubleshoot using the following suggestions:
Make sure you're using Google Chrome, Firefox, or Safari.
We do not support Internet Explorer.
Make sure your resume is uploaded as a .pdf.
We do not support Microsoft Word documents, including .doc and .docx.
Your resume file size must be 4MB or less.
If you are still having trouble try the method below:
Submit the file to "PDF Fixer" - https://www.ilovepdf.com/repair-pdf - and then re-upload it to our system.
This works for most students, but if it doesn't please send us an email at brennand@ripplematch.com